THE DETAILS THAT MATTER
Terms & Conditions
Useful information about browsing our collection and arranging your purchase.
These terms are a draft. The legal business details and final ordering, payment and delivery terms must be confirmed before online sales launch.
About Hair by Paradiso
This website presents the Hair by Paradiso hair collection. For product or order enquiries, contact info@hairbyparadiso.com. The final terms will identify the legal seller and its business address.
Product information
Read the description for your selected texture, length, colour and lace option. Images are a guide, and screen settings may affect colour appearance. Contact us before ordering if a particular detail is essential to your purchase. Products must match their description.
Prices and ordering
Confirm the selected product, total price, delivery costs and any applicable charges before committing to a purchase. The final terms will explain when an order is accepted and how payment is processed.
Delivery and changes
Review Shipping Information and confirm the arrangements for your destination. Contact customer care promptly if you need to change an order or delivery address. Availability of changes depends on the order’s progress.
Cancellations, returns and problems
See Returns & Exchanges for guidance on requesting a cancellation, return or exchange. Nothing on this website excludes statutory consumer rights relating to cancellation, faulty goods or misdescribed products.
Using the website
Use the website lawfully. Do not attempt unauthorised access, disrupt the service or misuse another person’s information. Brand names and third-party marks belong to their respective owners.
Questions or complaints
Email customer care with your order reference and a description of the issue so it can be reviewed. Keep relevant order emails and photographs to help explain your concern.
LET US TAKE CARE OF YOU
Still have a question?
Get in touch for help with your hair, your order or your next look.